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I wanted to create a word to describe 'Great Customer Service' and 'Professionalism'. I wanted a word that 'Loops Itself' for both myself and the customer. At first, it sounded too easy, so I thought. I gave it some thought and came across the word 'Pearl'; I paused and the first thing that entered my head was that a pearl was like a form of art. I did some research about how pearls were made. I came to a conclusion that it was perfect for both my life, book and photography.
Pearl (Broken Down)
P - Presentation - Is there any flaws or do I need to redo something?
E - Educated - Am I educated enough to answer my own questions or of the customers, if one arises?
A - Appearance - How do I look when I approach someone. Am I dressed based on the situation?
R - Ready - Am I Ready to plant my 'PEA' to the world. If not (Redo Error!)
L - Listen - Biggest part of Communication is to Listen, 'Listen to the Customer'. Hence the word 'EAR' in PEARL.
Words within Pearl
PEA - Think ‘PEA’ as a seed. Can I plant it, improve it, make it better?
PEAR - Can I produce it or show it?
EAR - Did I truly listen to the customer?
EARL - Could be a customer's name, be creative?
